Refund policy

Our items are unique, one-of-a-kind creation, and we are always available to provide additional measurements, photos and answer any questions you may have prior to making a purchase.

We strive to make every customer 100% satisfied but due to the nature of our creation, all Sales are final.  
You can contact us with any questions at staci@32quail.com.

Refunds and Exchanges
All sales of are final.  We do not accept returns or exchanges. All purchases are non-refundable."

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.